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| Why does my ad Account Keep Getting Locked out |
GEOGLE | Experiencing repeated lockouts of your ad account can be frustrating and may indicate potential issues with your account security or activity. There are several reasons why your ad account might keep getting locked out:
1. Incorrect Login Credentials
Entering incorrect login credentials multiple times can trigger an account lockout as a security measure to prevent unauthorized access. Make sure you are using the correct username and password when trying to log in.
2. Suspicious Activity
If the ad platform's security systems detect suspicious activity on your account, such as multiple login attempts from different locations, it may trigger an automatic lockout to protect your account from potential threats.
3. Brute-Force Attacks
Cyber attackers may try to gain unauthorized access to your ad account through brute-force attacks, where they systematically try various username and password combinations. Account lockouts can be triggered in response to such attacks.
4. Account Sharing
If multiple people have access to the same ad account and are logging in from different locations, it might trigger security alerts, leading to a lockout.
5. Expired Password or Security Token
If you have enabled two-factor authentication (2FA) or receive security tokens for login, make sure your password or token is still valid and has not expired.
6. Ad Policy Violations
Repeatedly violating the ad platform's policies in your ad campaigns can lead to an account suspension or lockout. Ensure that your ads comply with all platform guidelines.
7. Account Inactivity
Some platforms might lock out inactive accounts as a security measure. Make sure to log in to your ad account regularly to avoid inactivity-related lockouts.
To resolve the issue and prevent further lockouts:
- Double-check your login credentials for accuracy.
- Update your password regularly and ensure it is strong and unique.
- Use two-factor authentication for an added layer of security.
- Avoid sharing account access with multiple users unless necessary.
- If you suspect a security breach, contact the ad platform's support team for assistance.
- Review your ad campaigns to ensure compliance with platform policies.
If the problem persists despite taking these precautions, reach out to the ad platform's support or help center for further investigation and resolution of the lockout issue.